Terms of Use
- Thank you for visiting propsamc.com. Property Crow Services Pvt. Ltd. (“us”, “we”, “Company” or
“Props{AMC}”) is the author and publisher of the internet resource www.propsamc.com (“Website”)
on the World Wide Web.
- The information provided under this website is available to you ("User"), solely for the
purposes of information. By using the Website and/or availing the products offered on the
website ("Services"), you agree that you are availing the Services offered by Props{AMC} and are
bound by the terms and conditions (“Terms”) contained herein below.
- All rights are reserved by the Company. The content, code and applications contained on this
Website, under the domain www.propsamc.com are copyright protected. Users may not reproduce,
copy, or redistribute content or code in any form without prior written permission from the
Company except for purely personal and non-commercial uses.
- All the statements in these Terms apply to all users, and all users are therefore required to
read and understand these Terms set out herein prior to accessing or utilizing any Services from
Props{AMC}, failing which they are required to leave the Website immediately.
Availability
- Props{AMC} controls and operates this Website from India and the Terms are solely governed by
and must be interpreted in accordance with Indian laws. Our Services are offered only in
countries where they may be lawfully offered by the Company. The materials on this Website are
not intended for use by persons located in, or resident in countries that restrict the
distribution of such materials. The information provided on this Website is not intended for
distribution to, or use by, any person in any jurisdiction where such distribution or use would
be contrary to law or regulation. This Website shall not be considered as communicating any
invitation or inducement to engage in any activity outside any jurisdiction where the Company is
not licensed or authorised to perform such activities.
- Not all of our Services that you may be able to view via this Website may be available in all
geographical locations served by us. It is the responsibility of any persons accessing this
Website and any information available through this Website to inform himself or herself of and
to observe fully the applicable laws and regulations of any relevant jurisdiction. The Company
may decline to provide you with its Services solely based on your location.
- We may modify or discontinue any Service, any information or features that form a part of the
Website, at any time, with or without notice to you, and without liability.
Relying on Information
- The Services on this Website do not constitute an offer or recommendation of any products or
services provided by any of our Partners, authorised third parties, and agents. By accessing
this Website the User wishes to gain, for its own use, more information about the Company and
the Services offered by Props{AMC}.
- No representation is given that any services discussed in or accessible through this Website are
suitable for you or any particular person. You acknowledge that your use of this Website and any
requests for information you have made as a result of visiting this Website have not been
solicited by the Company or any of its affiliates and that the provision of any information
through this Website shall not constitute or be considered investment or financial advice. The
information contained on this Website is not intended to provide professional advice. Persons
accessing these pages should obtain appropriate professional advice when necessary.
- The Company retains the absolute right to determine eligibility for subscription to any of the
Services.
- We do not represent or warrant that the Website will be available and meet your requirements,
that access will not be interrupted, that there will be no delays, failures, errors or omissions
or loss of transmitted information, that no viruses or other contaminating or destructive
properties will be transmitted or that no damage will occur to your computer system. You have
sole responsibility for adequate protection and back up of data and/or equipment and for
undertaking reasonable and appropriate precautions to scan for computer viruses or other
destructive properties. We make no representations or warranties regarding the accuracy,
functionality or performance of any third party software that may be used in connection with the
Website.
Privacy Policy
- The User hereby consents, expresses and agrees that he has read and fully understands the
Privacy Policy of this Website. The User further consents that the terms and contents of such
Privacy Policy are acceptable to him. By submitting data to us or our agent or by using this
Website, you consent to our use of such data, in the manner set out under the Privacy Policy and
agree to be communicated by us to facilitate your usage of our Services.
Account Details
- You will receive a password and account designation upon completion of the registration process.
The User shall be responsible for maintaining the confidentiality of password and login
information and shall not use this Website for any unlawful purpose. Kindly ensure that you log
out from your account at the end of each session of usage.
- The Company shall not be held responsible in any way for direct, indirect, special or
consequential damages arising out of any unauthorized use of the User account. In the event of
any unauthorized use of your password or account or any other breach of security, immediately
notify us.
Intellectual Property
- The User has no right to use or copy any of the trade names, trademarks, service marks, logos,
domain names, and other distinctive brand features of Props{AMC} or any other person as
displayed on this Website.
- The content and information contained within our Website or delivered to you in connection with
your use of our Website is the property of Props{AMC} and any other third party (where
applicable). The trademark, trade names and logos (the "Trade Marks") that are used and
displayed on our Website include registered and unregistered Trade Marks of ourselves and other
third parties.
- Nothing on our Website should be construed as granting any license or right to use any Trade
Marks displayed on our Website. We retain all proprietary rights on our Website. Users are
prohibited from using the same without written permission of the Company or such other parties.
- The materials on this Website are protected by copyright and no part of such materials may be
modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means),
copied, distributed, used for creating derivative works or used in any other way for commercial
or public purposes without the Company’s prior written consent.
User’s Responsibility
- The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit,
display, perform, reproduce, publish, license, create derivative works from, transfer, or sell
any information or software obtained from this Website.
Personal Information
- Personal information provided by the User while registering, creation and submission process on
this Website is done voluntarily.
- We assure that the personal information collected from the Users is considered necessary for
providing Services to our Users and shall be used for the purpose for which it has been
collected.
- The User is therefore completely informed that Props{AMC} accesses such information collected
from the User in order to process, analyse, compile and exploit them, within the framework of
the Services provided by Props{AMC}.
- It is expressly agreed by the User that his/her personal information may be passed to a third
party in order to deliver the Services requested by him/her.
- Further, you authorize us to share your data with our affiliates or agents or partners or
authorised third parties, providing services through the Website.
- You also permit us to disclose your information to service providers under contract who help
with our business operations and services offered on the Website.
- The User also acknowledges that he/she has been informed that Props{AMC} may transmit such data
at the request of a duly recognized law enforcement and governmental agencies.
Security
- We take appropriate measures to ensure that your information disclosed to us is kept secure,
accurate and up to date. This Website has reasonable security measures in place to protect the
loss, misuse and alteration of the information under our control. We utilize firewalls, SSL
encryption technologies, and secured server and authentication procedures for security purposes
for our Website.
- Internet Communications may be susceptible to interference or interception by third parties. We
assume no liability for any disclosure of information due to any errors in transmission,
unauthorised third party access to our Website and data bases or other acts of third parties, or
acts or omissions beyond our reasonable control.
- Despite our best efforts, we make no warranties that the Website is free of infection by
computer viruses or other unauthorised software. You should take necessary precautions while
using the Website and take necessary steps in order to keep the Website secure. This includes
clearing your Internet browser cookies and cache before and after using any services on the
Website.
Authorization
- The User authorizes Props{AMC}, our Partners, authorised third parties, and agents and its
representatives to call or SMS the user with reference to his/her application. This consent will
override any registration for DNC / NDNC.
- Due to the nature of the Internet transactions may be subject to interruption, transmission
blackout, delayed transmission and incorrect data transmission. Props{AMC} is not liable for
malfunctions in communications facilities not under its control that may affect the accuracy or
timeliness of messages and transactions you send.
- E-mail messages sent to Props{AMC} over the internet cannot be guaranteed to be completely
secure. The Company is not responsible for any damages incurred by users if they send a message
to the Company or its affiliates, or if the Company or its affiliates send a message to them at
their request, over the internet. The Company is not responsible in any way for direct,
indirect, special or consequential damages arising out of the use of this Website.
Third Parties and Hyperlinks
- This Website provides hyperlinks to other locations or websites on the internet. These
hyperlinks may lead to websites published or operated by third parties who are not affiliated
with or in any way related to Props{AMC}. They have been included in our website to enhance your
user experience and are presented for information purposes only. We endeavor to select reputable
websites and sources of information for your convenience. Please be mindful that when you click
on a link and leave our website you will be subject to the terms of use and privacy policies of
the other website that you are going to visit.
- The display on this Website of any products offered by third parties does not in any way suggest
that Props{AMC} approves, endorses, recommends, guarantees or introduces any of these third
parties or products or extends any advice to the User about the third parties or their products.
- We are not in any way responsible for the content of any externally linked website or webpage.
You use or follow these links at your own risk and Props{AMC} is not responsible for any damages
or losses incurred or suffered by you arising out of or in connection with your use of the link.
Props{AMC} is not a party to any contractual arrangements entered between you and the provider
of the external website unless otherwise expressly specified or agreed to, by Props{AMC}.
- You must always obtain the prior written approval of Props{AMC} before creating a hyperlink in
any form from a third party website to this Website. Props{AMC} may or may not give such
approval at its absolute discretion.
- Props{AMC} reserves the right to object or disable any externally linked website to or from the
Website.
Liability
- Props{AMC} does not guarantee that the User will be sanctioned credit facilities and accepts no
responsibility or liability in the event the User is unable to avail the credit facility that
the User has applied for.
- This Website www.propsamc.com is a resource for information purposes only. Props{AMC} makes no
endorsement of, is not responsible for and makes no representations or warranties with respect
to links from this Website to other information, websites or entities. This Website is intended,
but not warranted, promised or guaranteed, to be correct, complete, and up-to-date. Props{AMC}
expressly disclaims and will not be liable for any act or omission or any consequence of any act
or omission by the User relying on material/information provided in this Website.
- Whilst every care has been taken in preparing the information materials contained in this
Website, such information and materials are provided "as is" without warranty of any kind,
either express or implied. In particular, no warranty regarding non-infringement, security,
accuracy, fitness for a purpose or freedom from computer viruses is given in connection with
such information and materials. Props{AMC} assumes no liability for the interpretation and/or
use of the information contained or referred to on this Website.
Modification and Termination
- Props{AMC} reserves the right to suspend, terminate or restrict the User's access to the entire
or a section of this Website without notice. Further this limited license terminates
automatically, without notice to you, if you breach any of these Terms. Upon termination, you
must immediately destroy any downloaded and printed materials.
Governing Law
- These Terms shall be governed by and constructed in accordance with the laws of India without
reference to conflict of laws principles and disputes arising in relation hereto shall be
subject to the exclusive jurisdiction of the courts and tribunals at Mumbai.
Variation
- The Terms may be modified at the discretion of Props{AMC} and the User's usage of this Website
shall be governed by the Terms in effect at the time of usage. You are encouraged to review
these Terms from time to time.
If you have received an unsolicited invitation from Props{AMC}, its members or authorized
representatives to view this Website, please provide details about such invitation, including the
person who has made such invitation. You may also have any questions, comments and requests
regarding the Terms above. They should be addressed by sending an email to
[email protected]
Returns and cancellation policy
THESE TERMS AND CONDITIONS ARE AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED
UNDER INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS
PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION
TECHNOLOGY ACT, 2000. THESE TERMS AND CONDITIONS DO NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL
SIGNATURE
These Terms and Conditions apply to a user (whether guest user or registered user) who subscribes to
our Services (as defined below) from the website currently located at the URL www.propsamc.com and / or the mobile
[application]1 under the name and style "Props{AMC}" (the Website) is referred to as
"Subscriber" (“You”). The legal entity Property Crow Services Pvt. Ltd. (“us”, “we”, “Company”,
“Service Provider” or “Props{AMC}”) offers to provide, make available, market, sale and deliver the
subscribed Services through the Website to the Subscriber. These Terms and Conditions describe,
inter alia, the terms of offer for provision of Services / sale, acceptance of offer for provision
of the Services to the Subscriber and the purchase of services ("Services") through the Website from
the Service Provider. Words used maybe be read with its grammatical variations and cognate
expressions. By Subscribing on the Website, it would be treated as a deemed acceptance to these
Terms and Conditions.
These Terms and Conditions are a legally binding document between the Service Provider and the
Subscriber where the Service Provider has made the offer to provide the Services by listing its
service offerings on the Website and Subscriber has accepted such offer of the Service Provider by
agreeing to subscribe to the Services so offered on the website of the Service Provider. These Terms
and Conditions will be effective and binding on the Service Provider upon Service Provider's
advertising, exhibiting and creating a listing of the service on the website, and shall be effective
and binding on the Subscriber upon the Subscriber agreeing to subscribe to the Services so listed by
the Service Provider on the Website. The Subscriber hereby agrees to accept any subsequent change,
alteration, modification in these Terms and Conditions whether, irrespective whether such subsequent
change, alteration, modification in these Terms and Conditions are communicated to the Subscriber.
Please read these Terms and Conditions carefully before uploading any documents or before subscribing
to any services. These Terms and Conditions are in addition to various agreements, terms, privacy
policy, terms of use and all other policies of the website. If a Subscriber does not agree to these
terms of provision of services / sale and additional terms of sale, please do not subscribe / buy or
attempt to subscribe / buy any Services listed on our website.
These Terms and Conditions are subject to revision at any time and hence the Subscribers are
requested to carefully read them from time to time before subscribing to any of our Service
offerings. The revised Terms and Conditions shall be made available on the Website. If such a
facility is provided, You may determine when these Terms and Conditions were last modified by
referring to the "Last Updated" legend provided above. The Subscriber hereby understands and accepts
that the Last Updated version of the Terms and Conditions will be the binding terms on the
Subscriber and the Service Provider.
You are requested to regularly visit the Website to view the most current Terms and Conditions . It
shall be Your responsibility to check these Terms and Conditions periodically for changes. You may
be asked to provide Your specific consent to any updates in a specified manner before any further
use of the Website and related services. If no separate consent is sought, Your continued use of the
Website following such changes and modifications to the Website or these Terms and Conditions will
constitute Your acceptance of such changes or modifications.
General Terms and Conditions
- Definition
- “Subscription Fees” means the non-refundable fee charged by the Service Provider
at the time of registration of their real estate portfolio;
- "Services”means the Services subscribed to by the Subscriber more particularly
provided for under the Services tab.
- “Service Fees” includes fees other than the Subscription Fees payable to receive
Services of such other professionals and / or subject matter experts for the real estate
portfolio of the Subscriber by way of raising tickets on the Website of the Service
Provider;
- It is the sole responsibility of the Subscriber to ensure that the information entered in the
relevant fields are correct. It is recommended that you take and retain a copy of the
transaction for record keeping purposes, which might assist in resolution of any disputes that
may arise out or usage of the Services.
- The Subscriber agrees that, to the extent required or permitted by law, Props{AMC} may also
collect, use and disclose personal information in connection with security related or law
enforcement investigations or in the course of cooperating with authorities or complying with
legal requirements.
- The Subscriber agrees, understands and confirms that his/her personal data including without
limitation details relating to Credit Card/Debit Card/Net banking transmitted over the internet
may be susceptible to misuse, hacking theft and/ or fraud and that Props{AMC} have no control
over such matters
- If the Subscriber wants to change the Services subscribed for to a different one then, the
Subscriber must request this change of service within 5 (five) working days of initial
subscription. The difference in the Service Fee will be refunded and / or payable by the
Subscriber as the case may be, after deduction of any fee for completed services rendered, money
paid to government entities and any money paid to other third parties with a role in processing
the order.
- Service Provider and/or the payment service provider shall not be liable for any inaccuracy,
error or delay in, or omission of (a) any data, information or message, or (b) the transmission
or delivery of any such data, information or message; or (c) any loss or damage arising from or
occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in
any such data, information or message. Under no circumstances shall the Service Provider and/or
the Payment Service Provider, its employees, directors, and its third party agents involved in
processing, delivering or managing the services, be liable for any direct, indirect, incidental,
special or consequential damages, or any damages whatsoever, including punitive or exemplary
arising out of or in any way connected with the provision of any inadequacy or deficiency in the
provision of services or resulting from unauthorized access or alteration of transmission of
data or arising from suspension or termination of the service.
- The Subscriber agrees that Service Provider or any of its employees will not be held liable by
the Applicant / prospective Subscriber for any loss or damages arising from your use of, or
reliance upon the information contained on the website, or any failure to comply with these
Terms and Conditions where such failure is due to circumstances beyond Service Provider
reasonable control.
- The Terms and Conditions herein shall be governed by and construed in accordance with the laws
of Republic of India without reference to conflict of laws principles;
- The Courts and Tribunals in Mumbaishall have exclusive jurisdiction to adjudicate upon any
dispute arising from or in relation to the Services; and
- Any claim, dispute, difference or question arising out of, or in respect of or in relation to
the Services shall be settled amicably between Service Provider and the Subscriber within a
period of 30 (thirty) days from the Subscriber or the Service Provider hereto raising a claim,
dispute, difference or question, failing which the Subscriber or the Service Provider shall
approach the Courts and Tribunals in Mumbai, Maharashtra;
Return, Refund and Cancellation Policy
- Refund for Subscription / Fees
- The subscription / purchase of a license to use any Props{AMC} Services is final once
the Subscriber has registered and paid the amount due. Subscription Fees shall not be
refunded other than in the exceptional circumstances like multiple debiting of
Subscriber’s Card / Bank Account due to technical error or Subscriber's account being
debited with excess amount in a single transaction due to technical error. In such
cases, only the excess amount over and above the subscription charge would be refunded.
In cases of technical error where payment is charged on the Subscriber’s Card / Bank
Account but the registration on that first attempt was unsuccessful the Subscriber would
be provided the option to subsequently reattempt the registration process or shall have
option to apply for refund of the full amount.
- The amount paid by the Subscriber to receive the Services of the professional and / or
the subject matter experts may be refunded by the Service Provider upon cancellation of
the Service of such professional and / or the subject matter experts after deduction of
cancellation charges of completed service fees + payments made to government entities
and third parties. Following may be the grounds on which the Services of the subscriber
may be cancelled:
- At the instance of;
- The Subscriber:
- If the Service Provider fails to provide the Services subscribed
to by the Subscriber till the stipulated service delivery date
for that Service; and
- If the Service Provider fails to rectify the non-availability of
the Services subscribed to by the Subscriber within a period of
30 working days from the date of communication of such
non-availability of the Services by the Subscriber;
- The Service Provider:
- The payment made by the Subscriber to receive the Service will not be
refunded under any circumstances. If it comes to the notice of the
Service Provider that the Subscriber has breached any of the Terms of
Use of the Service Provider then, the Service Provider will forthwith
cancel the subscription of the Subscriber without notice and the amount
paid by the Subscriber will be forfeited without any right of claim
afforded by the Subscriber against the Service Provider.
- Application for refund of Service Fee must made within a period of 3(three)daysand any
cancellation of the Services post this period will not be eligible for refund. In the
event a promotional code given by Props{AMC} is used to subscribe to the Services, the
amount under such promotional code shall not be refunded in case any case.
- Refund will not be provided for the part of Services already completed because resources
and man hours spent on delivering the Services are non-returnable in nature. Further, we
can't refund any money paid to government entities, such as filing fees or taxes, or to
other third parties with a role in providing the Services.
- [Refund Procedure]:The Subscriber will have to make an application for refund of Service
Fees on the Website of the Service Provider. The application for refund of Service Fees
will be scrutinized by the Service Provider and after verification, if the claim is
found valid, the amount due will be refunded to Subscriber, within a reasonable period
of time, either to the bank account provided by the Subscriber for such refund, or to
the payment instrument of the Subscriber from which payment was made, or to any pre-paid
payment instrument account of the Subscriber. Props{AMC} shall have the sole discretion
to determine the mode of reversal from the above options. Subscriber can expect to
receive the refund within 15 (fifteen) working daysfrom the request date of refund of
Service Fees.
Effect of Cancellation of Services
- Upon Cancellation of Service, the Service Provider shall return to the Subscriber all
agreements, letters, permissions and other documents uploaded by the Subscriber during
registration along with any agreements, challans, permissions obtained in the name of the
Subscriber (collectively referred to as “Documents”). The Service Provider undertakes to not
reproduce the Documents or to share the same with any third party. The Documents shall not be
retained by the Service Provider post cancellation and all copies of the same shall be destroyed
or returned to the Subscriber within a reasonable time.
- The Documents in electronic form on the Website of the Service Provider shall be deleted within
a period of 15 (fifteen) working daysfrom the date of cancellation confirmation by the
Subscriber. During the said period of 15 (fifteen) working days, the Subscriber will have the
option to download their Documents from the Website. On expiry of the said period of 15
(fifteen) working days, the Service Provider shall permanently delete all the information of the
Subscriber and will not be liable for any claims, liabilities, demurrages, loss etc. of any kind
on account of such deletion.
- The return process of a Service may be subject to additional terms depending on the nature and
category of the Services. Any such additional terms may be specified on the Website.
