TERMS AND CONDITIONS

 

Terms of Use

Thank you for visiting propsamc.com. Property Crow Services Pvt. Ltd. (“us”, “we”, “Company” or “Props{AMC}”) is the author and publisher of the internet resource www.propsamc.com (“Website”) on the World Wide Web.

The information provided under this website is available to you ("User"), solely for the purposes of information. By using the Website and/or availing the products offered on the website ("Services"), you agree that you are availing the Services offered by Props{AMC} and are bound by the terms and conditions (“Terms”) contained herein below.

All rights are reserved by the Company. The content, code and applications contained on this Website, under the domain www.propsamc.com are copyright protected. Users may not reproduce, copy, or redistribute content or code in any form without prior written permission from the Company except for purely personal and non-commercial uses.

All the statements in these Terms apply to all users, and all users are therefore required to read and understand these Terms set out herein prior to accessing or utilizing any Services from Props{AMC}, failing which they are required to leave the Website immediately.

Availability:

Relying on Information: 

Privacy Policy:

Account Details:

Intellectual Property:

User’s Responsibility:

Personal Information:

Security:

Authorization: 

Third Parties and Hyperlinks:

Liability:

Modification and Termination: 

Governing Law:

Variation: 

If you have received an unsolicited invitation from Props{AMC}, its members or authorized representatives to view this Website, please provide details about such invitation, including the person who has made such invitation. You may also have any questions, comments and requests regarding the Terms above. They should be addressed by sending an email to contact@propsamc.com.

 

 

RETURNS AND CANCELLATION POLICY

 

Last updated as on August 7, 2017.

THESE TERMS AND CONDITIONS ARE AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THESE TERMS AND CONDITIONS DO NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE

These Terms and Conditions apply to a user (whether guest user or registered user) who subscribes to our Services (as defined below) from the website currently located at the URL www.propsamc.com and / or the mobile [application]1 under the name and style "Props{AMC}" (the Website) is referred to as "Subscriber" (“You”). The legal entity Property Crow Services Pvt. Ltd. (“us”, “we”, “Company”, “Service Provider” or “Props{AMC}”) offers to provide, make available, market, sale and deliver the subscribed Services through the Website to the Subscriber. These Terms and Conditions describe, inter alia, the terms of offer for provision of Services / sale, acceptance of offer for provision of the Services to the Subscriber and the purchase of services ("Services") through the Website from the Service Provider. Words used maybe be read with its grammatical variations and cognate expressions. By Subscribing on the Website, it would be treated as a deemed acceptance to these Terms and Conditions. 

These Terms and Conditions are a legally binding document between the Service Provider and the Subscriber where the Service Provider has made the offer to provide the Services by listing its service offerings on the Website and Subscriber has accepted such offer of the Service Provider by agreeing to subscribe to the Services so offered on the website of the Service Provider. These Terms and Conditions will be effective and binding on the Service Provider upon Service Provider's advertising, exhibiting and creating a listing of the service on the website, and shall be effective and binding on the Subscriber upon the Subscriber agreeing to subscribe to the Services so listed by the Service Provider on the Website. The Subscriber hereby agrees to accept any subsequent change, alteration, modification in these Terms and Conditions  whether, irrespective whether such subsequent change, alteration, modification in these Terms and Conditions are communicated to the Subscriber.

Please read these Terms and Conditions carefully before uploading any documents or before subscribing to any services. These Terms and Conditions are in addition to various agreements, terms, privacy policy, terms of use and all other policies of the website. If a Subscriber does not agree to these terms of provision of services / sale and additional terms of sale, please do not subscribe / buy or attempt to subscribe / buy any Services listed on our website.

These Terms and Conditions are subject to revision at any time and hence the Subscribers are requested to carefully read them from time to time before subscribing to any of our Service offerings. The revised Terms and Conditions shall be made available on the Website. If such a facility is provided, You may determine when these Terms and Conditions were last modified by referring to the "Last Updated" legend provided above. The Subscriber hereby understands and accepts that the Last Updated version of the Terms and Conditions will be the binding terms on the Subscriber and the Service Provider.

You are requested to regularly visit the Website to view the most current Terms and Conditions . It shall be Your responsibility to check these Terms and Conditions periodically for changes. You may be asked to provide Your specific consent to any updates in a specified manner before any further use of the Website and related services. If no separate consent is sought, Your continued use of the Website following such changes and modifications to the Website or these Terms and Conditions will constitute Your acceptance of such changes or modifications.

 

General Terms and Conditions 

  1. Definition
    1. “Registration Fee” means the non-refundable fee charged by the Service Provider at the time of registration of their real estate portfolio;
    2. "Services”  means the Services subscribed to by the Subscriber more particularly provided for under the Services tab.
    3. “Service Fees” includes fees other than the Registration Fee payable to receive Services of such other professionals and / or subject matter experts for the real estate portfolio of the Subscriber by way of raising tickets on the Website of the Service Provider;
  2. It is the sole responsibility of the Subscriber to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the Services.
  3. The Subscriber agrees that, to the extent required or permitted by law, Props{AMC} may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
  4. The Subscriber agrees, understands and confirms that his/her personal data including   without   limitation   details   relating   to   Credit Card/Debit Card/Net banking transmitted over the internet may be susceptible to misuse, hacking theft and/ or fraud and that Props{AMC} have no control over such matters
  5. If the Subscriber wants to change the Services subscribed for to a different one then, the Subscriber must request this change of service within 5 (five) working days of initial subscription. The difference in the Service Fee will be refunded and / or payable by the Subscriber as the case may be, after deduction of any fee for completed services rendered, money paid to government entities and any money paid to other third parties with a role in processing the order.
  6. Service Provider and/or the payment service provider shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Service Provider and/or the Payment Service Provider,   its   employees,   directors,   and   its   third   party   agents   involved   in processing, delivering or managing the services, be liable for any direct, indirect, incidental,   special   or   consequential   damages,   or   any   damages   whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of any inadequacy or deficiency in the provision of services or resulting from unauthorized access or alteration of transmission of data or arising from suspension or termination of the service.
  7. The Subscriber agrees that Service Provider or any of its employees will not be held liable by the Applicant / prospective Subscriber for any loss or damages arising from your use of, or reliance upon the information contained on the website, or any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond Service Provider reasonable control.
  8. The Terms and Conditions herein shall be governed by and construed in accordance with the laws of Republic of India without reference to conflict of laws principles;
  9. The Courts and Tribunals in Mumbai shall have exclusive jurisdiction to adjudicate upon any dispute arising from or in relation to the Services; and
  10. Any claim, dispute, difference or question arising out of, or in respect of or in relation to the Services shall be settled amicably between Service Provider and the Subscriber within a period of 30 (thirty) days from the Subscriber or the Service Provider hereto raising a claim, dispute, difference or question, failing which the Subscriber or the Service Provider shall approach the Courts and Tribunals in Mumbai, Maharashtra;

 

Return, Refund and Cancellation Policy.

  1. Refund for Subscription / Fees
    1. The subscription / purchase of a license to use any Props{AMC} Services is final once the Subscriber has registered and paid the amount due. Registration Fee shall not be refunded other than in the exceptional circumstances like multiple debiting of Subscriber’s Card / Bank Account due to technical error or Subscriber's account being debited with excess amount in a single transaction due to technical error. In such cases, only the excess amount over and above the subscription charge would be refunded. In cases of technical error where payment is charged on the Subscriber’s Card / Bank Account but the registration on that first attempt was unsuccessful the Subscriber would be provided the option to subsequently reattempt the registration process or shall have option to apply for refund of the full amount.
    2. The amount paid by the Subscriber to receive the Services of the professional and / or the subject matter experts may be refunded by the Service Provider upon cancellation of the Service of such professional and / or the subject matter experts after deduction of cancellation charges of completed service fees + payments made to government entities and third parties. Following may be the grounds on which the Services of the subscriber may be cancelled:
      1. At the instance of;
        1. The Subscriber:
          1. If the Service Provider fails to provide the Services subscribed to by the Subscriber till the stipulated service delivery date for that Service; and 
          2. If the Service Provider fails to rectify the non-availability of the Services subscribed to by the Subscriber within a period of 30 working days from the date of communication of such non-availability of the Services by the Subscriber;
      2. The Service Provider:
        1. The payment made by the Subscriber to receive the Service will not be refunded under any circumstances. If it comes to the notice of the Service Provider that the Subscriber has breached any of the Terms of Use of the Service Provider then, the Service Provider will forthwith cancel the subscription of the Subscriber without notice and the amount paid by the Subscriber will be forfeited without any right of claim afforded by the Subscriber against the Service Provider.
    3. Application for refund of Service Fee must made within a period of 3(three) days and any cancellation of the Services post this period will not be eligible for refund. In the event a promotional code given by Props{AMC} is used to subscribe to the Services, the amount under such promotional code shall not be refunded in case any case. 
    4. Refund will not be provided for the part of Services already completed because resources and man hours spent on delivering the Services are non-returnable in nature. Further, we can't refund any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in providing the Services.
    5. [Refund Procedure]:The Subscriber will have to make an application for refund of Service Fees on the Website of the Service Provider. The application for refund of Service Fees will be scrutinized by the Service Provider and after verification, if the claim is found valid, the amount due will be refunded to Subscriber, within a reasonable period of time, either to the bank account provided by the Subscriber for such refund, or to the payment instrument of the Subscriber from which payment was made, or to any pre-paid payment instrument account of the Subscriber. Props{AMC} shall have the sole discretion to determine the mode of reversal from the above options. Subscriber can expect to receive the refund within 15 (fifteen) working days from the request date of refund of Service Fees.

 

Effect of Cancellation of Services

  1. Upon Cancellation of Service, the Service Provider shall return to the Subscriber all agreements, letters, permissions and other documents uploaded by the Subscriber during registration along with any agreements, challans, permissions obtained in the name of the Subscriber (collectively referred to as “Documents”). The Service Provider undertakes to not reproduce the Documents or to share the same with any third party. The Documents shall not be retained by the Service Provider post cancellation and all copies of the same shall be destroyed or returned to the Subscriber within a reasonable time.
  2. The Documents in electronic form on the Website of the Service Provider shall be deleted within a period of 15 (fifteen) working days from the date of cancellation confirmation by the Subscriber. During the said period of 15 (fifteen) working days, the Subscriber will have the option to download their Documents from the Website. On expiry of the said period of 15 (fifteen) working days, the Service Provider shall permanently delete all the information of the Subscriber and will not be liable for any claims, liabilities, demurrages, loss etc. of any kind on account of such deletion.
  3. The return process of a Service may be subject to additional terms depending on the nature and category of the Services. Any such additional terms may be specified on the Website.