Terms and conditions

Terms of Use


  • Thank you for visiting propsamc.com. Property Crow Services Pvt. Ltd. (“us”, “we”, “Company” or “Props{AMC}”) is the author and publisher of the internet resource www.propsamc.com (“Website”) on the World Wide Web.
  • The information provided under this website is available to you ("User"), solely for the purposes of information. By using the Website and/or availing the products offered on the website ("Services"), you agree that you are availing the Services offered by Props{AMC} and are bound by the terms and conditions (“Terms”) contained herein below.
  • All rights are reserved by the Company. The content, code and applications contained on this Website, under the domain www.propsamc.com are copyright protected. Users may not reproduce, copy, or redistribute content or code in any form without prior written permission from the Company except for purely personal and non-commercial uses.
  • All the statements in these Terms apply to all users, and all users are therefore required to read and understand these Terms set out herein prior to accessing or utilizing any Services from Props{AMC}, failing which they are required to leave the Website immediately.

Availability


  • Props{AMC} controls and operates this Website from India and the Terms are solely governed by and must be interpreted in accordance with Indian laws. Our Services are offered only in countries where they may be lawfully offered by the Company. The materials on this Website are not intended for use by persons located in, or resident in countries that restrict the distribution of such materials. The information provided on this Website is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use would be contrary to law or regulation. This Website shall not be considered as communicating any invitation or inducement to engage in any activity outside any jurisdiction where the Company is not licensed or authorised to perform such activities.
  • Not all of our Services that you may be able to view via this Website may be available in all geographical locations served by us. It is the responsibility of any persons accessing this Website and any information available through this Website to inform himself or herself of and to observe fully the applicable laws and regulations of any relevant jurisdiction. The Company may decline to provide you with its Services solely based on your location.
  • We may modify or discontinue any Service, any information or features that form a part of the Website, at any time, with or without notice to you, and without liability.

Relying on Information


  • The Services on this Website do not constitute an offer or recommendation of any products or services provided by any of our Partners, authorised third parties, and agents. By accessing this Website the User wishes to gain, for its own use, more information about the Company and the Services offered by Props{AMC}.
  • No representation is given that any services discussed in or accessible through this Website are suitable for you or any particular person. You acknowledge that your use of this Website and any requests for information you have made as a result of visiting this Website have not been solicited by the Company or any of its affiliates and that the provision of any information through this Website shall not constitute or be considered investment or financial advice. The information contained on this Website is not intended to provide professional advice. Persons accessing these pages should obtain appropriate professional advice when necessary.
  • The Company retains the absolute right to determine eligibility for subscription to any of the Services.
  • We do not represent or warrant that the Website will be available and meet your requirements, that access will not be interrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with the Website.

Privacy Policy


  • The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of this Website. The User further consents that the terms and contents of such Privacy Policy are acceptable to him. By submitting data to us or our agent or by using this Website, you consent to our use of such data, in the manner set out under the Privacy Policy and agree to be communicated by us to facilitate your usage of our Services.

Account Details


  • You will receive a password and account designation upon completion of the registration process. The User shall be responsible for maintaining the confidentiality of password and login information and shall not use this Website for any unlawful purpose. Kindly ensure that you log out from your account at the end of each session of usage.
  • The Company shall not be held responsible in any way for direct, indirect, special or consequential damages arising out of any unauthorized use of the User account. In the event of any unauthorized use of your password or account or any other breach of security, immediately notify us.

Intellectual Property


  • The User has no right to use or copy any of the trade names, trademarks, service marks, logos, domain names, and other distinctive brand features of Props{AMC} or any other person as displayed on this Website.
  • The content and information contained within our Website or delivered to you in connection with your use of our Website is the property of Props{AMC} and any other third party (where applicable). The trademark, trade names and logos (the "Trade Marks") that are used and displayed on our Website include registered and unregistered Trade Marks of ourselves and other third parties.
  • Nothing on our Website should be construed as granting any license or right to use any Trade Marks displayed on our Website. We retain all proprietary rights on our Website. Users are prohibited from using the same without written permission of the Company or such other parties.
  • The materials on this Website are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without the Company’s prior written consent.

User’s Responsibility


  • The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from this Website.

Personal Information


  • Personal information provided by the User while registering, creation and submission process on this Website is done voluntarily.
  • We assure that the personal information collected from the Users is considered necessary for providing Services to our Users and shall be used for the purpose for which it has been collected.
  • The User is therefore completely informed that Props{AMC} accesses such information collected from the User in order to process, analyse, compile and exploit them, within the framework of the Services provided by Props{AMC}.
  • It is expressly agreed by the User that his/her personal information may be passed to a third party in order to deliver the Services requested by him/her.
  • Further, you authorize us to share your data with our affiliates or agents or partners or authorised third parties, providing services through the Website.
  • You also permit us to disclose your information to service providers under contract who help with our business operations and services offered on the Website.
  • The User also acknowledges that he/she has been informed that Props{AMC} may transmit such data at the request of a duly recognized law enforcement and governmental agencies.

Security


  • We take appropriate measures to ensure that your information disclosed to us is kept secure, accurate and up to date. This Website has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. We utilize firewalls, SSL encryption technologies, and secured server and authentication procedures for security purposes for our Website.
  • Internet Communications may be susceptible to interference or interception by third parties. We assume no liability for any disclosure of information due to any errors in transmission, unauthorised third party access to our Website and data bases or other acts of third parties, or acts or omissions beyond our reasonable control.
  • Despite our best efforts, we make no warranties that the Website is free of infection by computer viruses or other unauthorised software. You should take necessary precautions while using the Website and take necessary steps in order to keep the Website secure. This includes clearing your Internet browser cookies and cache before and after using any services on the Website.

Authorization


  • The User authorizes Props{AMC}, our Partners, authorised third parties, and agents and its representatives to call or SMS the user with reference to his/her application. This consent will override any registration for DNC / NDNC.
  • Due to the nature of the Internet transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. Props{AMC} is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.
  • E-mail messages sent to Props{AMC} over the internet cannot be guaranteed to be completely secure. The Company is not responsible for any damages incurred by users if they send a message to the Company or its affiliates, or if the Company or its affiliates send a message to them at their request, over the internet. The Company is not responsible in any way for direct, indirect, special or consequential damages arising out of the use of this Website.

Third Parties and Hyperlinks


  • This Website provides hyperlinks to other locations or websites on the internet. These hyperlinks may lead to websites published or operated by third parties who are not affiliated with or in any way related to Props{AMC}. They have been included in our website to enhance your user experience and are presented for information purposes only. We endeavor to select reputable websites and sources of information for your convenience. Please be mindful that when you click on a link and leave our website you will be subject to the terms of use and privacy policies of the other website that you are going to visit.
  • The display on this Website of any products offered by third parties does not in any way suggest that Props{AMC} approves, endorses, recommends, guarantees or introduces any of these third parties or products or extends any advice to the User about the third parties or their products.
  • We are not in any way responsible for the content of any externally linked website or webpage. You use or follow these links at your own risk and Props{AMC} is not responsible for any damages or losses incurred or suffered by you arising out of or in connection with your use of the link. Props{AMC} is not a party to any contractual arrangements entered between you and the provider of the external website unless otherwise expressly specified or agreed to, by Props{AMC}.
  • You must always obtain the prior written approval of Props{AMC} before creating a hyperlink in any form from a third party website to this Website. Props{AMC} may or may not give such approval at its absolute discretion.
  • Props{AMC} reserves the right to object or disable any externally linked website to or from the Website.

Liability


  • Props{AMC} does not guarantee that the User will be sanctioned credit facilities and accepts no responsibility or liability in the event the User is unable to avail the credit facility that the User has applied for.
  • This Website www.propsamc.com is a resource for information purposes only. Props{AMC} makes no endorsement of, is not responsible for and makes no representations or warranties with respect to links from this Website to other information, websites or entities. This Website is intended, but not warranted, promised or guaranteed, to be correct, complete, and up-to-date. Props{AMC} expressly disclaims and will not be liable for any act or omission or any consequence of any act or omission by the User relying on material/information provided in this Website.
  • Whilst every care has been taken in preparing the information materials contained in this Website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials. Props{AMC} assumes no liability for the interpretation and/or use of the information contained or referred to on this Website.

Modification and Termination


  • Props{AMC} reserves the right to suspend, terminate or restrict the User's access to the entire or a section of this Website without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded and printed materials.

Governing Law


  • These Terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts and tribunals at Mumbai.

Variation


  • The Terms may be modified at the discretion of Props{AMC} and the User's usage of this Website shall be governed by the Terms in effect at the time of usage. You are encouraged to review these Terms from time to time.

If you have received an unsolicited invitation from Props{AMC}, its members or authorized representatives to view this Website, please provide details about such invitation, including the person who has made such invitation. You may also have any questions, comments and requests regarding the Terms above. They should be addressed by sending an email to contact@propsamc.com

Returns and cancellation policy

Last updated as on August 7, 2017.


THESE TERMS AND CONDITIONS ARE AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC CONTRACT FORMED UNDER INFORMATION TECHNOLOGY ACT, 2000 AND RULES MADE THEREUNDER AND THE AMENDED PROVISIONS PERTAINING TO ELECTRONIC DOCUMENTS / RECORDS IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THESE TERMS AND CONDITIONS DO NOT REQUIRE ANY PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE

These Terms and Conditions apply to a user (whether guest user or registered user) who subscribes to our Services (as defined below) from the website currently located at the URL www.propsamc.com and / or the mobile [application]1 under the name and style "Props{AMC}" (the Website) is referred to as "Subscriber" (“You”). The legal entity Property Crow Services Pvt. Ltd. (“us”, “we”, “Company”, “Service Provider” or “Props{AMC}”) offers to provide, make available, market, sale and deliver the subscribed Services through the Website to the Subscriber. These Terms and Conditions describe, inter alia, the terms of offer for provision of Services / sale, acceptance of offer for provision of the Services to the Subscriber and the purchase of services ("Services") through the Website from the Service Provider. Words used maybe be read with its grammatical variations and cognate expressions. By Subscribing on the Website, it would be treated as a deemed acceptance to these Terms and Conditions.

These Terms and Conditions are a legally binding document between the Service Provider and the Subscriber where the Service Provider has made the offer to provide the Services by listing its service offerings on the Website and Subscriber has accepted such offer of the Service Provider by agreeing to subscribe to the Services so offered on the website of the Service Provider. These Terms and Conditions will be effective and binding on the Service Provider upon Service Provider's advertising, exhibiting and creating a listing of the service on the website, and shall be effective and binding on the Subscriber upon the Subscriber agreeing to subscribe to the Services so listed by the Service Provider on the Website. The Subscriber hereby agrees to accept any subsequent change, alteration, modification in these Terms and Conditions whether, irrespective whether such subsequent change, alteration, modification in these Terms and Conditions are communicated to the Subscriber.

Please read these Terms and Conditions carefully before uploading any documents or before subscribing to any services. These Terms and Conditions are in addition to various agreements, terms, privacy policy, terms of use and all other policies of the website. If a Subscriber does not agree to these terms of provision of services / sale and additional terms of sale, please do not subscribe / buy or attempt to subscribe / buy any Services listed on our website.

These Terms and Conditions are subject to revision at any time and hence the Subscribers are requested to carefully read them from time to time before subscribing to any of our Service offerings. The revised Terms and Conditions shall be made available on the Website. If such a facility is provided, You may determine when these Terms and Conditions were last modified by referring to the "Last Updated" legend provided above. The Subscriber hereby understands and accepts that the Last Updated version of the Terms and Conditions will be the binding terms on the Subscriber and the Service Provider.

You are requested to regularly visit the Website to view the most current Terms and Conditions . It shall be Your responsibility to check these Terms and Conditions periodically for changes. You may be asked to provide Your specific consent to any updates in a specified manner before any further use of the Website and related services. If no separate consent is sought, Your continued use of the Website following such changes and modifications to the Website or these Terms and Conditions will constitute Your acceptance of such changes or modifications.

General Terms and Conditions


  1. Definition
    1. “Registration Fee” means the non-refundable fee charged by the Service Provider at the time of registration of their real estate portfolio;
    2. "Services”means the Services subscribed to by the Subscriber more particularly provided for under the Services tab.
    3. “Service Fees” includes fees other than the Registration Fee payable to receive Services of such other professionals and / or subject matter experts for the real estate portfolio of the Subscriber by way of raising tickets on the Website of the Service Provider;
  2. It is the sole responsibility of the Subscriber to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the Services.
  3. The Subscriber agrees that, to the extent required or permitted by law, Props{AMC} may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
  4. The Subscriber agrees, understands and confirms that his/her personal data including without limitation details relating to Credit Card/Debit Card/Net banking transmitted over the internet may be susceptible to misuse, hacking theft and/ or fraud and that Props{AMC} have no control over such matters
  5. If the Subscriber wants to change the Services subscribed for to a different one then, the Subscriber must request this change of service within 5 (five) working days of initial subscription. The difference in the Service Fee will be refunded and / or payable by the Subscriber as the case may be, after deduction of any fee for completed services rendered, money paid to government entities and any money paid to other third parties with a role in processing the order.
  6. Service Provider and/or the payment service provider shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Service Provider and/or the Payment Service Provider, its employees, directors, and its third party agents involved in processing, delivering or managing the services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of any inadequacy or deficiency in the provision of services or resulting from unauthorized access or alteration of transmission of data or arising from suspension or termination of the service.
  7. The Subscriber agrees that Service Provider or any of its employees will not be held liable by the Applicant / prospective Subscriber for any loss or damages arising from your use of, or reliance upon the information contained on the website, or any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond Service Provider reasonable control.
  8. The Terms and Conditions herein shall be governed by and construed in accordance with the laws of Republic of India without reference to conflict of laws principles;
  9. The Courts and Tribunals in Mumbaishall have exclusive jurisdiction to adjudicate upon any dispute arising from or in relation to the Services; and
  10. Any claim, dispute, difference or question arising out of, or in respect of or in relation to the Services shall be settled amicably between Service Provider and the Subscriber within a period of 30 (thirty) days from the Subscriber or the Service Provider hereto raising a claim, dispute, difference or question, failing which the Subscriber or the Service Provider shall approach the Courts and Tribunals in Mumbai, Maharashtra;

Return, Refund and Cancellation Policy


  1. Refund for Subscription / Fees
    1. The subscription / purchase of a license to use any Props{AMC} Services is final once the Subscriber has registered and paid the amount due. Registration Fee shall not be refunded other than in the exceptional circumstances like multiple debiting of Subscriber’s Card / Bank Account due to technical error or Subscriber's account being debited with excess amount in a single transaction due to technical error. In such cases, only the excess amount over and above the subscription charge would be refunded. In cases of technical error where payment is charged on the Subscriber’s Card / Bank Account but the registration on that first attempt was unsuccessful the Subscriber would be provided the option to subsequently reattempt the registration process or shall have option to apply for refund of the full amount.
    2. The amount paid by the Subscriber to receive the Services of the professional and / or the subject matter experts may be refunded by the Service Provider upon cancellation of the Service of such professional and / or the subject matter experts after deduction of cancellation charges of completed service fees + payments made to government entities and third parties. Following may be the grounds on which the Services of the subscriber may be cancelled:
      1. At the instance of;
        1. The Subscriber:
          1. If the Service Provider fails to provide the Services subscribed to by the Subscriber till the stipulated service delivery date for that Service; and
          2. If the Service Provider fails to rectify the non-availability of the Services subscribed to by the Subscriber within a period of 30 working days from the date of communication of such non-availability of the Services by the Subscriber;
      2. The Service Provider:
        1. The payment made by the Subscriber to receive the Service will not be refunded under any circumstances. If it comes to the notice of the Service Provider that the Subscriber has breached any of the Terms of Use of the Service Provider then, the Service Provider will forthwith cancel the subscription of the Subscriber without notice and the amount paid by the Subscriber will be forfeited without any right of claim afforded by the Subscriber against the Service Provider.
    3. Application for refund of Service Fee must made within a period of 3(three)daysand any cancellation of the Services post this period will not be eligible for refund. In the event a promotional code given by Props{AMC} is used to subscribe to the Services, the amount under such promotional code shall not be refunded in case any case.
    4. Refund will not be provided for the part of Services already completed because resources and man hours spent on delivering the Services are non-returnable in nature. Further, we can't refund any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in providing the Services.
    5. [Refund Procedure]:The Subscriber will have to make an application for refund of Service Fees on the Website of the Service Provider. The application for refund of Service Fees will be scrutinized by the Service Provider and after verification, if the claim is found valid, the amount due will be refunded to Subscriber, within a reasonable period of time, either to the bank account provided by the Subscriber for such refund, or to the payment instrument of the Subscriber from which payment was made, or to any pre-paid payment instrument account of the Subscriber. Props{AMC} shall have the sole discretion to determine the mode of reversal from the above options. Subscriber can expect to receive the refund within 15 (fifteen) working daysfrom the request date of refund of Service Fees.

Effect of Cancellation of Services


  1. Upon Cancellation of Service, the Service Provider shall return to the Subscriber all agreements, letters, permissions and other documents uploaded by the Subscriber during registration along with any agreements, challans, permissions obtained in the name of the Subscriber (collectively referred to as “Documents”). The Service Provider undertakes to not reproduce the Documents or to share the same with any third party. The Documents shall not be retained by the Service Provider post cancellation and all copies of the same shall be destroyed or returned to the Subscriber within a reasonable time.
  2. The Documents in electronic form on the Website of the Service Provider shall be deleted within a period of 15 (fifteen) working daysfrom the date of cancellation confirmation by the Subscriber. During the said period of 15 (fifteen) working days, the Subscriber will have the option to download their Documents from the Website. On expiry of the said period of 15 (fifteen) working days, the Service Provider shall permanently delete all the information of the Subscriber and will not be liable for any claims, liabilities, demurrages, loss etc. of any kind on account of such deletion.
  3. The return process of a Service may be subject to additional terms depending on the nature and category of the Services. Any such additional terms may be specified on the Website.